We pride ourselves on providing outstanding dental care for all of our patients, but don’t just don’t our word for it, here’s what some of our patients have to say:
I wanted to take the opportunity to write and thank you for your heroic efforts yesterday. 90 minutes working on a patient is taxing for all concerned (and I was just lying there). I really appreciated the kindness and professionalism of your staff - it makes such a difference when the nursing staff are not the usual faceless parade of anonymous agency personnel, and your team on the front desk are kind and courteous. The level of equipment in The Mayhill is second-to-none and I appreciated the skill you used in my treatment. I was further impressed that I had no pain or swelling even after such a long treatment and have returned to my normal work pattern today. Thank you again for your kind and professional treatment yesterday, it's much appreciated.– J Care [ December 2017 ]
I came to the Mayhill practice after having had problems with my front teeth over the previous few months. I needed guidance to help me decide on how best to proceed. After many years of crowns and bridges, David steered me through the other options available, including dentures and implant types. My remaining front teeth were no longer able to satisfactorily support a new bridge. I had damaged roots from years of tightly fitting bridges and root canal work. To complicate matters there was an existing front tooth that required to be removed to reduce the risk of future problems. After considering David's expertly explained options I was able to make the choice to proceed with a two implant option for my three front teeth. What a great decision it was. I now have the most comfortable and visually pleasing front teeth that I can remember (I'm now 62 years old) The whole team at the Mayhill have been extremely caring and professional and the lab work was of the highest order and accuracy. My initial implant fitting went perfectly first time and I hardly remember any discomfort during the implant work. It was over before I realised it was completed! I have never been more comfortable with the fit and appearance of my teeth. The colour match is flawless. I cant thank David and the team enough for the work they have done. I can certainly recommend the Mayhill for your dental implant work in future.– John Zani [ November 2017 ]
My husband Peter attended the Mayhill & was treated by Jason. His previous dental experiences had not been satisfactory for a variety of reasons. Jason sorted all the dental problems & since then Peter has had no mouth difficulties at all. For this reason he tried to persuade me to see Jason, who at that point had no idea that I had suffered trauma as a teenager & was terrified of attending the dentist. It took numerous visits to even get inside the Mayhill, from putting my hand on the door handle to walking away. I eventually entered Jason's surgery with Peter, but had great difficulty even speaking to anyone & ending up in floods of tears, even though I was having no treatment. Jason & his staff were patience personified. He spoke gently, took time, explained & had infinite patience & understanding with me. He did what I consider extensive treatment from crowns to dentures for missing teeth, took numerous measurements of my mouth, photographs, etc with the result being a perfect fit of everything. He did in fact give me back a smile that I don't remember having since a teenager. Jason changed my life for the better, not only with the dental result but in taking away my fear without the need for medication, but just in his manner & gentleness. How can you ever thank a person for making such a difference to your life. However I do so in saying Thank You Jason so very much.– Barbara Johns [ October 2017 ]
I would like to record my thanks and complete satisfaction with my implant treatment. As a very nervous patient with a thousand questions, I was treated superbly. From the welcome of staff at reception to the work of David and Jim I was made to feel reassured. The process has been very thorough and explained throughout.Only regret- should have come to the Mayhill years ago.Many thanks– Sue Hughes [ June 2017 ]
Dear Dr Hart
Thank you very much indeed for sorting out the problem I came to you with recently. I knew that at least one of my front teeth would need to be extracted and dreaded the thought of the denture I thought I would have to wear from now on. Instead, you have given me a strong, comfortable bridge which sits well with the teeth on either side. I much appreciate, too, the understanding you showed me as a patient, making sure that eating would not be a problem and that my mouth looked and felt as natural as possible throughout the treatment. I am very much obliged to you. – Patricia Piper [ May 2017 ]
Just a quick line to thank you all so much for putting up with my moaning about facial pain during treatment today. Staff attitude to patients is wonderfully relaxed, which is invaluable when a patient is a bit on the jittery side. I now feel more confident about routine visits, and am so grateful. - Sandra Gibbens
dear guppy i just wanted to say a very big thank you for the work you have done on my teeth. Thank you for being so kind and patient and for doing such a brilliant job. It is no exaggeration to say you have transformed my life. My thanks also got to the dental nurses & receptionist. - Sally M leod
I just wanted to drop you a line to say what a great job Jason did today. His sculpting is superb – he could take up a second career as a model maker for the animation industry!
Thank you for your superb service, as always – Pete Bryden [ May 2016 ]
Thank you for the excellent treatment, the implant is amazing and far better than I could have wished for.
Best wishes – Amanda Morgan [ February 2016 ]
To David and all the Team at the Mayhill Just to say thank you for the excellent, caring treatment I have received over the past few months from yourself and your superb team. The results were far better than I could have wished for.
The Mayhill truly is a centre of excellence in dentistry. Thank you all once again.
Yours sincerely – Ray Shepard [ September 2014 ]
Dear Mr. Guppy,
Thank you very much for looking after me so well. All is good with my implants and I feel like a 'new woman'! My treatment throughout with you was so easy and relatively painless, so thank you for that.
I look forward to seeing you again in a few months. – Gwen Brewerton [ February 2014 ]
I thought I would write to say how successful I felt yesterday was. I was rather nervous having had three previous procedures on this tooth elsewhere, none of which had successfully cleaned the root canals out, and all of which had been painful. I am amazed that the operation was totally painless, relatively fast and it was impressive to see how efficiently you both worked, whilst also keeping me in the picture. Afterwards when the anaesthetic wore off, I was again surprised how little lingering pain there was.It was therefore a huge success. Hopefully it won’t recur, and if anything else develops, rest assured I’ll know where to go.
Many thanks again – Neil [ June 2014 ]
Just to say that I was very impressed with Mrs Tait when I came yesterday. She was not only gentle and kind but was very helpful re my brushing technique. The electric machine was not working after a short time, and she did most of the treatment by hand, and I have to say my teeth feel very good, in some ways better than when I had the electric machine.
She recommended also a brush for me, which is on offer at the moment, which was very helpful. Thank you once again for all you help and attention. I actually enjoying coming now, which is something I thought I would NEVER say.
Best wishes to you all. – Alison [ May 2014 ]
Just wanted to say a huge thank you to you all for looking after me so well at the Mayhill and giving me “new Teeth”. I cant tell you what a novelty it is to eat on both sides of my mouth! And a special thanks to David Guppy for curing my fear of dentists!
With gratitude – Kirstin Knight [ March 2014 ]
Thank you for all your help with my teeth and braces. It will definitely make a huge impact. – Rhian Chapman [ December 2013 ]
Thank you so much for your warm welcome and 'confidence giving appointment' with you on Friday. I can honestly say that I came away feeling a different person. It is almost 30 years since I felt so at ease with a dental appointment - I cannot thank you all enough for your kindness and care when I was feeling so anxious about coming.
I have already recommended you to several people and my husband is also wanting to join your practice. He is sorting out some days and I will be in touch shortly with some suggested dates.
We often have people asking for recommendations as they come along to the [doctors] surgery where I work in pain with their mouth and needing help and I will not hesitate in trying to get you as many new patients as possible.
I wish you well in your new venture in Monmouth. Thank you once again for your time and attention and will be in again shortly for my next appointment. – Alison Jones [ April 2013 ]
I have battled gum disease for a number of years despite regular dental check- ups and hygienist appointments all my adult life. Several visits to the Dental Hospital in Cardiff between 2004 and 2007 achieved very limited results and the care and advice from the hospital fell short of expectation. In 2008/2009, I started to suffer with facial pain which was caused by teeth loosening due to bone loss and the masseter muscle going in to spasm. This resulted in two teeth having to be extracted. I had to have three more extracted two years later because they had become loose and I was getting regular infections. No amount of cleaning either by me or my dentist/hygienist could halt the progressive decline. It also became clear to me during the early part of 2012 that I required specialist dental advice. This was only available through a specialist dentist and I went to see Dr. Guppy . His advice was clear and straight to the point. The teeth could not be saved and I needed to have implants in my upper jaw as soon as possible whilst I still had sufficient bone to support them. It was also evident that Dr. Guppy had many years’ experience in this type of surgery which was very reassuring.
The treatment was undertaken in three phases: eight teeth extracted and four implants inserted in one appointment, followed by two further implants seven weeks later and then the fixed bridgework and the three remaining teeth extracted about two months after that. The surgical process was painless with no post- operative discomfort and support was on hand at all times if needed. The outcome has been just as I had been promised and I have received many compliments from friends and family. It’s just great being able to smile and laugh again and to eat foods which loose teeth and pain had forced me to give up.
I am now looking forward to having the lower jaw done in the not too distant future and this will certainly be at The Mayhill. – Sylvia Curphey [ June 2013 ]
I visited the Mayhill in June to discuss possible implants and new crowns, replacing my 25+ year old mismatched ones. After consultation with David Guppy, we agreed I would have bridgework fitted to both sides on the lower jaw with all of the upper crowns replaced and my other top teeth crowned. To say I was a little uneasy about such a large amount of work is true but I can quite honestly say it was the best dental experience possible. Everyone makes the whole experience relaxed and not the slightest bit stressful, even with three hours spent in the chair!! I now have a fabulous new smile- I hadn’t realised quite how much difference it would make but it was one of the best decisions I have ever made and I cannot not recommend the Mayhill team highly enough. – Wendy Baker [ October 2013 ]
At first I was unsure about starting the dental work, the reasons being the cost and the uncertainty of the end result . I have now been through 3 courses of treatment with Mr David Guppy and I am highly delighted with the transformation, both with the visual improvement and with my much happier state of mind. Even at 65 years of age the thought of ordinary dentures was more than I could contemplate. The quality of service and treatment was first class in every way, a case of money very well spent.– Phillip Raymond [ April 2012 ]
Smiling was not something I liked doing for many years due to the fact that I disliked my teeth so much. I had a number of crowns that I felt had deteriorated from an aesthetic point of view and also an infection above the central incisors.
I was referred to David Guppy who examined my teeth and gave me my options. I was getting married in a few months and was anxious to have nice photos for my wedding. On every occasion Mr Guppy was very reassuring and ensured that I understood the process clearly. On completion of treatment, the infection had cleared and my crowns replaced with new ones. This treatment has without doubt changed my life.
I am now able to smile and be proud to show my teeth. Needless to say my wedding day was most definitely the happiest day of my life and I did not stop smiling! Thank you so much for making this happen. – Kelly Gauvain [ July 2012 ]