AWARD WINNING DENTAL & SPECIALIST PRACTICE IN MONMOUTH, SOUTH WALES

Reliable, efficient, professional, pleasant and very clear explanations and advice

its all good

Very friendly staff and great level of clinical care

Professional

Efficient and informative service with clear steps forward, as well as visible results with the hygienist

Good friendly service. Convenient location.

Mayhill removed my huge fear due to a bad experience elsewhere. Staff brilliant I feel quite relaxed with the hygienist & dentist, &reception who always make me welcome.

Friendly and helpful staff

Receptionists and nurse helpful and caring. The dentist- SUPERB treatment and care -amazing

From the moment I contacted Mayhill I was made to feel very welcome and that my needs were their priority.This has continued throughout my treatment.I have and will continue to recommend them to all my friends

Catherine Taite is great.

Very professional staff and after years of poor NHS service it is a very welcome change to visit, the dentist is leagues above the quality of my previous NHS dentists

Great clinic, clean, good equipment, friendly staff.

Personality and professionalism of Sarah and Hollie.Prepared to meet and greet the patient.To use the modern jargon it was simply Perfect the work they did!

Trust In Jason and team built up over about 6 years

Staffed by professional people who I have a good relationship with. They are all approachable and listen to what I have to say. I have never had any unnecessary work recommended and always know the cost of any treatment before it begins.

Very good service by experts in their field. I feel well cared for at Mayhill.

Care of mr guppy

The high quality of the treatment and clear and lucid description of what was involved in the treatment and likely or possible outcomes.

Jason is far and beyond the best dentist and made something I have been avoiding for 10 years seem so relaxed and fun it’s surreal

Professional,caring procedure well explained and practicioner ensured I fully understood what was involved

Friendly staff and very professional

I have been with Mayhill since it opened and have always found the staff very happy and helpful

very competent team overall

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I recently had an appointment with Dr. Jason, and it was an outstanding experience. From the moment I walked in, I felt welcomed and at ease. Dr. Jason’s professionalism and gentle approach made the entire process smooth and stress-free. He took the time to explain each step of the treatment, ensuring I was comfortable and informed. I highly recommend Dr. Jason for anyone seeking top-notch dental care! The reception staff at Mayhill dentist surgery were incredibly friendly and efficient. From scheduling my appointment to greeting me with a smile upon arrival, they made the entire experience seamless

Extremely professional throughout my treatment, first class.

From the reception team who always make me feel very welcome to the dental hygiene staff who treat me with the utmost professionalism, courtesy and care, visits to the dentist are now less of a trauma! I also appreciate the efforts taken to educate me on better oral care; but in such a way I don't feel that I'm being ticked off like a naughty schoolchild. It is also appreciated that I am not getting the 'hard sell' about cosmetic dental care... if that were the case, I would be looking for another dental surgery.

Very satisfied with the treatment received. Relatively straightforward to arrange appointments.

Professional and friendly treatment at a reasonable cost.

Knowledge ,skill and professalosm o of the dentist David Guppy

Totally professional with an excellent raport with the patient.You get the impression that the patients needs are at the forefront of their work.

I have problematic teeth and gum/ bone issues. Currently in process of dental implants . This appointment was to deal with having a Maryland bridge, extraction. Amazed with results. Professional, friendly care.

Nice staff, clean facility and very helpful.

Mayhill surgery is easy to get to from my home in Abergavenny.Everyone is professional and friendly.

I had toothache and from the moment I spoke to the Reception team and my subsequent appointment with Dr Jason Hart I felt at ease.I thought the standard of attention and professionalism exhibited by Jason was exceptional and to be totally honest was first class.Its never going to be the best thing in life having your tooth extracted but Jason was superb.I felt so comfortable with the whole experience at Mayhill I have re booked for teeth whitening.Thank you.

Excellent level of expertise and interpersonal skills in dealing with patients.

Very professional care of an extremely high standard. Dentist and staff always courteous.

treatment was quick, painless and very professional

PROFESSIONAL CARE

Professional but a little expensive

Staff make you feel relaxed. Nice calm friendly staff. Relaxing clean surroundings .

I feel confident that I am getting the very best treatment with the most capable staff

As a nervous patient Ellen on reception is so calming and reassuring. Both Ryan and Jason have talked me through my options and always very supportive in helping me make the right decision and through the ongoing treatment

I always feel safe at Mayhill Dental practice and am treated with care & respect. If I have a problem staff are willing to listen to me & take the necessary action.

A precise and clear explanation of the dental work necessary was presented and illustrated by Dr. Jason Hart, prior to treatment commencing. The attending assistant was very efficient and encouraging throughout the treatment duration.

Dr. Guppy is a highly skilled and professional dentist - he carried out the extraction with great care, offered valuable advice,and I am recovering well,

Exceellent service from the staff. I broke a tooth and they managed to fit me in straight away for an emergency appointment. Jason took time to decide the right treatment and explained everything as he went along.

Superb service from all involved. Both delight and distinction in dentistry.

I've had some issues with my teeth for a long time and lost trust in my old dentist. Coming to Mayhill has been the best decision I have made due to the great care shown to my needs, honesty of what is required, and attention to my dental needs with clear explanation. Many thanks to Jason and team have already been speaking highly of you to all my friends and family

Having dreaded visiting the dentist for my entire adult life I was genuinely surprised by how painless and comfortable the entire experience at Mayhill was - especially as it was for a tricky tooth extraction.Small touches and attention to detail made a massive difference, resulting in very minimal discomfort and a sense of reassurance throughout.Exceeded my expectation in every way.

All the staff are courteous and professional. The treatment was well executed, time was taken to do the job well but without time wasting. I was put in control of the pace of the treatment and made to feel as relaxed as possible.

Very professional, helpful and courteous.

I feel confident that my dentist and hygienist are competent. I like the relative informality of the practice

I was seen on time. The dentist was professional and courteous, It was a very straightforward check-up not requiring any treatment.

personal attention given, care and genuine interest shown, confidence in staff expertise, clean hygienic environment......

Everything is very professionally carried out and organised

I hate going to the dentist but I’m happy to go to Mayhill because all the staff are very conscious that we might not be going there out of choice!

All staff are so fabulous, they're always happy & welcoming & you're really made to feel comfortable & understood - perfect for an anxious patient like myself. I've gone from having to take my husband in with me, to going in alone, HUGE achievement for Mr, so thank you Mayhill, you're all just fabulous!

Catherine and her nurse are a great team. I’ve been a patient of Catherine for 3 years and she is always friendly and professional - I’m very grateful to be her patient.

Very caring.Listened to my likes and dislikes about care.explained all procecures.Mafe me feel safe.

Level of professional skill, time and care taken to explain and listen at every step. Warm friendly atmosphere. Staff exceptionally helpful. Facilities supy

Attention to detail and clarity of explanation of the treatment left me with a positive and reassuring experience during the entire treatment Never thought I would feel confident visiting a dentist. Mayhill has changed my perception.

Impressed with service I have had during my treatments.

>David Guppy's professionalism> His assessment of the problem and > suggestion of the options available with clarity> his positive attitude throughout the treatment> managing my expectations> follow-up assessment of the progress> good sense of humour>professional staff

Professional

Mr Hart and dental were mindful of care required during dental treatment in respect of facial pain condition. I have never been scared of dental treatment but I am terrified that I might suffer relapse into neuralgia. They approached with as much care as they could.

Friendliness and level of service from the staff

Warm, kind and professional staff. Clinical care and treatment first class.

I always feel comfortable, safe and respected at Mayhill Clinic and believe the treatment I receive is second to none.

I phoned with problem, I was seen within 4 days. Dentist fixed the problem straight away when I expected a preliminary appointment followed by another day to fix it.

Excellent and pleasant dentists and receptionists.Very professional and organised. Really inspires confidence.

I could not fault my overall experience

The dentist took time to explain choices, making sure that I felt at ease ( I’m terrified of dentist). Always explained what was going to happen, never felt rushed. The dental nurse was always polite and kind.

I moved away from the area and still travel three hours because the everyone is so lovely

The appointment was on time. The dentist is very helpful and friendly

All the staff are professional and courteous. They take time to put you are ease, explain procedures and offer advice.

The staff are very welcoming and friendly. The environment is clean and well maintained. Everyone is very professional.

The dental expertise and care taken when attending appointments is excellent

They are the best dental surgery I have ever been to, I will be a customer for life

Always attentive and professional service

Competant, friendly, efficient

The Hygeinist is very thorough, explains procedures well and always offers excellent advice.

I always feel confident attending my appointments. Before I started attending Mayhill Dental I used to be extremely anxious but this anxiety has significantly reduced over time.

Excellent service and advice. Clean friendly atmosphere. Quite expensive though

The staff are all excellent. Knowledgeable, efficient, informative and friendly. The premises are scrupulously clean and attractive. The prices charged seem to me to be very reasonable for this level of service.

The quality of care I receive

From reception, to hygienist to dentist, I have never been anything but satisfied.

Great care. Lovely staff. A1 service. Great surgery, easy to access. Professional, very effective care, reassuring, confidence giving, cost effective. Thank you

Care and expertise

Highly professional staff

competent clinical staff and friendly reception and scheduling staff

Very professional service Friendly helpful staff

They give very professional and courteous service in a relaxing environment

Pleasant, helpful and caring

Care and attention

Nice and thorough with explaining what they are doing which is good & nice and friendly

I was impressed with both the demenure/professionalism of DrcGuppy. I immediately felt both at ease and confident in his ability to deal with my teeth.

Great practice. People so kind and helpful

All staff at the Mayhill are friendly and very professional and treatment has always been first class

Xxxx

They are always very pleasant with me

Treated as an individual

I always feel that I am in safe hands when I go to The Mayhill Dental centre, the clinicians are experts, will always explain treatment plans, listen to my concerns & put me at ease. The Reception team are courteous & helpful and treat me with respect.

Highly professional. Great care and quality shown in the treatments and procedures. Whilst expensive, they are worth it to have the high level of care and quality of clinicians. The management of the practise is the highlight, amazing reception team who ensure the bigger picture of appointments and health plan are all managed. It is worth the money for this alone.

Was well respected listened to very professional and dentist was excellent

All the staff are so professional and such nice people

Clean, professional, value for money Jason, Catherine and all of Team Mayhill are a pleasure to see - they make going to the dentist a great experience

Catherine is the best hygienist I have ever had, explains all thoroughly and answers all questions. She’s also very .personable.Adelaide was able to do a scan I needed, saving me from having to come back in another day.Ellen was very friendly and helpful.

Catherine is great!

Professional

I find the whole experience very pleasant. All the staff are so welcoming, helpful & very professional.It’s always easy to make an appointment to suit me & I never have to wait for a long time for my appointment.I would always recommend Mayhill to anyone.

Experienced and skilled staff at all levels

Everyone was very welcoming and the dentist reassuring

Excellent care by hygienist. Pleasant and professional.Take time with you .

All staff skilled and professional.

Efficient appointment process flexible to fit in with my work schedule. Great skill of dentist and calm reassuring manner of nurse

Everyone at Mayhill Dental is extremely helpful, friendly and professional. You feel in safe hands when you go there.

Already sent an email which explains my experience and satisfaction. I hope this will suffice.

The overall appointment was very professional and I felt comfortable and at ease from the start. Everything was explained to me in detail from he start

Receptionist very welcoming, l was seen on time and it was a good experience

It is handy to have a dentist near me that I feel will treat me with respect and unhurried way.

Exceptional treatment

Professional, thorough, made to feel at ease and very happy to go there considering the amount of dentists I have seen during my travels.

I was put at ease as soon as I walked into the clinic everyone is so helpful from reception staff to hygienist and dentist

First of all this form is too long. I had a good experience and was satisfied.Secondly do not send me another request to complete such a form unless you have significantly shortened it.

Clinical expertise, courtesy and positive personalities always evident from Sarah, Tracy and their supportive dental nurses.

Friendly, professional, efficient service.

Easy to get to the clinic at Monmouth.The staff are very professional and friendly. Appointments are easy to schedule.

My own experience.

Excellent service, efficient and knowledgeable

Very friendly staff ,I feel very confident in the treatment and advice I am given

Highly professional, skilled, attentive, and respectful. The surgery is very clean, attractive and comfortable when waiting. I feel very safe and confident that I will receive the very best treatment and advice. I use this practice for all my dental needs

Great team delivering an excellent , professional and friendly service, thank you

Everyone is super-friendly and helpful. My appointment was with Catherine Tait who is just brilliant - personally and professionally - and always puts me at my ease despite being anxious about being in a dentist's chair! I have been using Mayhill for several years and will continue to do so as well as always recommending to friends and family.

Technical expertise. Ease of scheduling.

Kind caring staff who put a nervous patient at ease

Everyone at the practice were more than helpful & very pleasant.

Listened to my concerns as I am a very nervous patient with complete understanding.

Friendly professional reception team - always have a smile and always helpful Clinicians friendly and put everyone at ease

Lovely, professional, supportive dental surgery with fabulous staff. Made me feel welcomed and cared for. Finally I can get my teeth sorted out because the orthodontist listened and said I can help.

Very professional but always friendly and a good atmosphere. Practitioners always interested in what you want to achieve with your treatment. My dental hygiene/gum health has improved immensely

A brilliant professional team

Staff are always extremely courteous and the service is second to none . I feel confident and extremely safe during the treatment and I know I can rely on the clinician to give me sound advice about procedures required. Simply the best !

The practice is well run and all staff are always pleasant and accomodating. They are efficent and give you confidence that trement will be carried out as required with the minimum of fuss.

Polite staff and cleanliness of the clinic the whole time are all to a very high standard.

very impreessed with staff and organisation

Total professionalism from reception to dentists - wow

Great service from everybody at Mayhill. Highly recommended.

Treated with care and respect.

The Practice is well equipped and up to date. The Dentists are very experienced and knowledgeable. They describe their proposals in depth and and discuss alternatives. All of the staff are very considerate and motivated to please their patients.

Making the appointment was easy. Staff were very friendly when checking in, taking payment and arranging further appointment. Jason Hart, the dentist explained everything as he went along.

The efficiency and professional care by Dr.Peggington, and the friendly, relaxed atmosphere in the surgery. However, on this occasion, parking was impossible!

All the reasons stated earlier.

Jason is such a brilliant dentist

Extremely friendly, professional and caring staff. I have had problems with my teeth and gums, but always feel listened to and my fear of dentists eradicated.

All the staff are very friendly and can’t do enough to help you. I went in a bit past my appointment time, but this didn’t matter as I spent a long time in the appointment and they explained everything really well, made me feel comfortable and did a really good job. The receptionist did a great job at meeting my needs and being really helpful.

Highly trained staff from receptionists, nurses, hygienists and dentists.I am in your Plus plan and am always more than satisfied with every appointment.

High standard of care. Thorough examination and report on whole mouth. Excellent treatment in the chair

The treatment was well explained and everything associated with the implant has been brilliant.

All the staff are very friendly & efficient. They greet you like a friend & I always feel totally relaxed when I visit.

Excellent customer service and treatment from the moment you arrive until you leave.

I have found all the staff at Mayhill to be very friendly and helpful. The receptionists are very helpful and approachable. The Dentist and nurse were very friendly and really seemed to know what they were talking about. They were lovely to my children and put them both at ease. They both have said they enjoy going to the dentist.

Prompt, high quality standard of care.

compétent,give a good explanation, friendly, appear to cRe

Always very professional and friendly service from all the staff

Staff

The staff are all so lovely and caring

All staff skilled, competent, friendly & courteous.

Everyone is very helpful

professional, efficient and friendly

High professional skilled and competent staff. Pleasurable experience provided for a health service generally dreaded and often poor elsewhere.

Efficient response to my requirements and value for money

Respect, patience, and professionalism was on display throughout my time at Mayhill in all departments.As soon as you enter the building a sense of friendliness and welcome is what you feel immediately.

Professional and spotless. Explained treatment options well.

They have always been friendly helpful and professional

The Doctor / Dentist and his assistant were highly trained and efficient. All aspects of the procedure were outlined, questions answered. They were both very polite and put me at ease throughout the entire procedure.

professional courteous service

Really nice dentists, explained everything and took my wants into consideration. Very positive experience, best dental practice I have visited.

I used to be very anxious visiting the dentist but since attending the Mayhill Practice my anxiety has reduced and I have always received excellent treatment.

The dentist and all other staff instill a sense of confidence in all aspects of the process.

Always welcoming and very efficient and friendly

Excellent support and treatment.People you can trust .

I’ve used many dentists over the years - David Guppy at Mayhill is first rate.

Attentive staff with a wealth of clinical experience.

As slwsys staff are professio al and helpful

Pleasant and efficient staff. Easy access.

Professional, high quality care

Very professional team using the latest technology who were excellent at communicating the options, as well as the pros and cons of each. The level of technical and specialist competence at the Mayhill is very high and the treatment is first class.

Pleasant environment, very efficient, good reception team, outstanding clinicians.

Dr Jim Duffy being a specialised dentist

I feel confident in the treatment received by the clinician

Catherine Tait is amazing The whole experience was calming,informative and relaxing After care was explained to me in easy to understand detail

Friendly and efficient and puts you at ease.

Wonderful clinician, thoughtful and attentive to my needs.He was able to assess my anxiety and put me at my ease.

Incredibly friendly and professional service from all members of staff.

Highly competent and caring staff in both clinical and non clinical staff. Clean and pleasant surroundings.

Professional and caring team. Well looked after. Prompt start to appointments.

Ryan was very attentive and kept me informed of what he was doing for the entire surgical procedure. His assistant also was very pleasant and kept me comfortable.

The dentist explained exactly what she was going to do. I received my treatment with care and no pain. Both the dentist and the dental nurse made me feel that I mattered, that I was important to them.

Because the compassion & care shown towards anxious patients is second to none. All of the staff at The Mayhill in Monmouth are fabulous & always go the extra mile to care for your wellbeing.

All staff were courteous and professional in their attitude towards me as a patient.I feel that all my needs were met in full and I fully intend to continue my relationship with the practice as I believe they’re a bunch of professional friendly and interested individuals and work together well as a team.

The staff are courteous and helpful, the reception and waiting area are clean and smart and, on this occasion, parking was easy. I have never felt rushed nor has any unnecessary treatment been suggested. I am very satisfied with the care and treatment I get here.

David has been my dentist for many years starting in Cardiff.. very caring and reassuring

Wonderful team giving excellent service

Ben & Kacey are a fantastic duo and was extremely happy with the service. Staff and clinicians are wonderful and would highly recommend The Mayhill

Courtesy, professionalism always.

The whole practice

All the staff were very polite and very thorough with their responsibility.

Professionalism

Feel like I am in the best place for the care of my teeth and general oral health. Very friendly welcoming staff.

Completely different approach to NHS dental care. The staff are prepared to listen to your concerns. Any decisions for treatment are based upon what the client wants.

The reception staff are so lovely and welcoming, eases any nerves. The waiting room is extremely pleasant, and when it comes to your appointment, the dentist comes down to greet you and walk you to your room which is a lovely touch

Professional and friendly staff

The service and treatment is invariably faultless

Dentist and Hygienist both extremely friendly and also professional and knowledgeable. I thought my previous dentist, before I move to this area from Kent, was very good. Since I have been with Mayhill small changes they have introduced to my oral care mean I no longer need to see the hygienist every 3 months and my routine appointment with the dentist has now moved to yearly. My oral health is much improved.

Completely restored my faith in the dental profession, I have never been able to have my teeth cleaned without full anaesthetic, the hygienist is amazing and i didnt experience any discomfort and certainly didnt require anaesthetic, my brother recommended this dental surgery and I will definitely recommend them to other people

There are many private dental clinics these days, I have experienced other clinics where it was not clean or attentive as The Mayhill.

I was extremely nervous about attending any dentist with regards to me having gum disease and my teeth not being the best…from my very first appointment I was reassured and out at ease from the offset. I hated the thought of having dentures but overtime with the compassion and sympathy I had from my dental nurse Sarah and her assistant I have been really put at ease. I am on benefits and have struggled like mad to pay for my dental care as was unable to get any funding towards this but the Mayhill have been excellent at accommodating me and my needs and assisting with my treatment should of been made in full and I am extremely grateful for that as my dental treatment was and is much needed not just for confidence but mental heath I suffer with…I am so grateful for everyone’s help concerned, the receptionists especially Ellen and ginny and even more grateful to my dental nurse Sarah and her assistant…the treatment I have had received from this dental surgery and everyone involved has been exceptional and would t hesitate to return in the near future and certainly will be and they will come highly recommended from me.

Friendly , professional and experienced Dr’s and staff with modern equipment with a clean environment.

Always efficient and friendly staff from reception through to practice staff

The location of the surgery is very convenient, the staff are welcoming and the dentist is always excellent.

Nice friendly, informative and helpful staff.

Kind and caring staff, always able to listen and discuss options. Experts in their field. Amazing!

They are friendly and make you feel relaxed and there are a lot of different specialists there.

Very good empathetic people skills giving choice and control over treatment. Comfortable, pleasant and unintimidating environment.

Always a professional standard of care.Reception staff helpful.Premises always spotless.Would have no hesitation in recommending the service provided

My dental surgeon highly qualified and very clear in his treatment. Very accomplished

Superb service.

All staff members are friendly, helpful & reassuring

Excellent team

Very pleasant environment and friendly hygenist

Just perfect all round. Everyone so freindly

Lead Dentist is extremely expert and able to help nervous patients.

Polite, efficient, expert

I’ve always received excellent treatment both with hygienist & Dentist

The staff are so friendly and treat you as an individual. You are not rushed

Efficiency, friendliness of all staff, from receptionists to the hygienist.

Dentist was friendly, took care to explain what was happening.

Professional, friendly, caring.

Proffesional

The professionalism of all staff is first class. They spend time explaining the details they have and the options re the best way forward. They do not push an option re the best way forward, balancing options

Great staff good care

All staff are very friendly and professional. Take time to acknowledge and talk to patients...very clean, warm friendly environment

The hygienist technician was professional and curious throughout, as was the Receptionist

Professional and experienced dentist and staff. Very personal and explained the process and updated during the treatment.

Professional service in a clean medical environment, explanation from the dentist as she went along as to what she was checking and seeing.

The hygenist was very patient, did a good job, and took the time to explain things very clearly and offer good advice.

Jason is a very competent dentist and very easy to deal with

I always feel at ease and that I am being listened to,I am kept fully informed of what is happening

May hill is the best practice I’ve ever known and I spent years with a practice in Harley Street

Pleasant staff

Friendly, stress free experience.

Tracy McNulty - the hygienist is welcoming, friendly and highly professional. Explains things very well. Thorough and enables one to feel calm throughout the whole process. I always come out feeling that my teeth are super clean. The receptionists and checking out always runs smoothly. The clinic itself is super clean. I would 100% recommend this practise.

The overall experience at Mayhill, whether with a dentist or hygienist has never been anything but excellent. I am always extremely pleased with whatever treatment Ihave needed. Thanks to everyone.

Highly experienced and knowledgeable clinician

Responded quickly and professionally to an emergency request and identified the issue and best treatment options

This is the best dentist I have ever been to

i felt well looked after, the team were efficient and explained what was going on at each stage. The procedure was athe placement of a new crown and it has gone in really well wiht no pain during the appointment or afterwards,

The environment was very comfortable and the communication was great

Efficient and highly qualified staff, offering friendly and professional care.

Lovely people, efficient, helpful and professional

Very friendly and efficient

The Team comprise of dental professionals with a wide range of specialist clinical skills

All of the team are extremely friendly and professional, reception team great. Sarah patient, informative, professional and friendly.

Everyone is always welcoming and mindful of how you feel

Professional staff and clinicians who listened attentively

Clean and efficient practice.Very informative and helpful when asked for advice

Every time I go to Mayhill Specialist Centre I feel welcome, that I am treated courteously, all the staff are friendly & helpful & Dr. Jason Hart is caring, skillful and receptive to my issues.

very polite, knowledgeable and courteous receptionists and the dental staff we have seen have all been very professional

Needed an emergency check up a month after an extraction. Seen within 4 hours of my approach for an emergency appointment, problem dealt with very well.

Highly qualified, capable, professional dentistry; welcoming and thoughtful staff

The hygienist Mrs Tait and the dental surgeon Dr Hart are both superb. Other specialists form part of the practice if required.

Personable staff who listen and put you at ease

Friendly helpful staff

The staff are very professional and perrson centred both reception and clinical .The care is of a very high standard thank ypu

Easy to get to from Doss-on-Wye. All staff are friendly and professional. Dental care and Hygiene are both very good in my experience.

professional, highly skilled, friendly, clean, comfortable

Pleasant staff and comfortable environment

All staff polite and friendly. I feel i am in good hands with both the dentist and hygienist . Very proffesional and skilled in their work.

thoughtful, kind and knowledgable staff

They work as a coordinated team with the patient at the centre of their care.

Dr Guppy has, in recent years, addressed my complex dental needs with great skill, professionalism and kindness; tackling longstanding issues that other dentists had not dealt with. Wonderful dentist!

Very professional approach and first class ethos.Flawless treatment and highly skilled practionersI am very happy to have found Mayhill and have been very impressed on each appointment.Thank you.

Clean, Kwik and professional

Professional hygienist and reception staff. Good follow up care.Parking adequate.No waiting.

The lady was lovely and I wasn't scared.

There was lots of empathy and very polite

My daughter who recieves her Dental treatment at Mayhill has severe learning difficulties. The team are patient, kind and explain everything to her during her treatment time.They engage with her support workers who support her in her every day living skills and explain to them clearly how to help her with her daily oral hygiene.They feel confident in asking them all questions relating to her dental care and how best to support her.My daughter feels happy and confident when attending Mayhil

Fabulous staff who are brilliant at what they do. Very caring and compassionate

All at Mayhill are very professional & friendly .

Courteous and professional staff at all levels. Time is taken to explain procedures and useful advice given.

Professional and friendly.

Again very happy with treatment and care I received and again made to feel confident and comfortable with the treatment I was going to have.

Efficient and highly attentive practice.

It’s the best dentist I’ve been to. I always feel they have my best interests and clearly explain all the options.

Always excellent service at Mayhill - from the reception team to the hygienist and dentist. So thorough with excellent advice. I have happily recommended and will continue to do so.

They were really friendly and when I told them that I was feeling anxious they immediately reassured me

The personnel at Mayhill Dental from Reception and throughout the Dental professional staff always take care to ensure you are treated as a valued customer.

The friendliest and professionalism of the whole team leads to a very positive experience. I feel confident that my dental care is in the best hands at the Mayhill

Efficient, friendly and professional service

Very professional service from all the team . I feel completely at ease and safe in their hands . Simply the best .

It is always a good experience at Mayhill Dental and kind, professional people who look after me.

I have previously had very good care at Mayhill but this appointment was outstanding. From the efforts to schedule a short term appointment to the excellent dental care and treatment explanation received it could not be improved upon.

Professional personal service Felt Dentist was experienced and gave well informed advice regarding treatment Dentist continually explained each step throughout the procedure providing reassurance both from himself and the dental nurse.

Confidence in the specialist care I have always received.

I always feel as though I am in safe hands when I visit. I have had some quite complex procedures over the last year and have always felt confident that the outcome will be positive.

Professional

I am impressed by the quality of treatment and the skills of the clinicians. Everything is done to explain each part of the treatment and put one at ease. Very caring practice.

Confidence-inducing and highly experienced specialist dentist, together with staff, who are all prepared to go the extra mile to enable a reluctant patient to complete treatment.

All the staff are superb. The hygenist is really helpful and gives super advice. The dentist is really helpful and they always give me good advice and amazing treatment. The reception staff are also amazing.

Friendly clinic to attend and helpful staff

I have had numerous hygienists in a variety of dental practices over the years and Catherine Tait is head and shoulders above the rest, some of which were very good at their job. Catherine always lets me know what she is doing and what she finds along the way as well as what I can improve in my own dental care. In addition Mayhill has a very pleasant and personable reception te and veryCompetent dentists.

They are very helpful and give plenty of reminders of my appointments which suits me with a busy life . I’m never hanging around too long

Jason the dentist so kind informative and Skillful.

All round good team especially Dr Jason Hart!

My dentist is aware of my fear of dentistry, puts me at ease, and treats me with a great balance of kindness and professionalism

Members of the team I have seen during each of my visits are consistently professional, friendly and helpful. The environment is very pleasantly de orated, very clean and comfortable. Great all round!

This is a totally professional clinic that puts patients' needs first. I have complete confidence in the advice that is given and highly trust the practitioners.

Easy to deal withFriendlyTotal confidence in correct diagnosis and treatment Personal touchNot too fluffy

I find all the staff to be very welcoming & knowledgeable.My visit went smoothly & it was very easy to make my next appointment.

They were able to give me treatment that my dentist is not specialised with

The warmth and professionalism when you walk in the door. The cleanliness of the reception, waiting room and treatment room.The friendliness and ability to LISTEN and set my son at ease. Have recommended to many people!!

Made to feel at ease about my dental Situation and was treated very respectfully and was very well and informed with the process of going forward.

Expertise, kindness, efficiency.

Professionalism of staff. Presentation of premises.

Good care when needed. Dental care in the NHS is so broken that there is no choice but taking the private route. When I was working I chose private care because I could get an appointment to fit in with my job. Now I am not working - this is the only option

Impressed with the staff their courtesy and politeness the explanation of the treatment and the way I was treated

I am always treated with the highest level of professionalism by the staff at reception, the dental hygienist and the dentist I am currently being treated by.

Very friendly and professional staff. Best treatment I have ever received and I’ve seen quite a lot of dentist and hygienists during my career.

Professional, safe and caring through a hard treatment

professional service which met my needs

High quality care, sympathetic attention, immaculately clean premises, and a feeling that I was listened to and respected.

Fantastic service and very qualified dentists who are willing to explain and listen and give options - Sarah in particular is a wonderful dentist I also love seeing Catherine Tait for my hygiene appointments - fantastic work!

Professional

I was treated by a highly skilled dentist, who actually recommended a much cheaper option than originally agreed

Confidence in the dentist carrying out the procedure.

Great team and care given

Very friendly polite staff, safe and professional treatment.

The hygienist was amazing, I have never had my teeth cleaned before without having anaesthetic because it has been so painful, I had no pain and she was very good at explaining what i need to do

This form is too long and takes too much time to complete. The Mayhill is a good outfit and has very pleasenat and competent staff

Always happy with all aspects of my visits

Everything from the moment you walk in the door it’s an experience of care and attention.

The knowledge of the clinician gave me complete trust in what he was doing. He readily listened and addressed my concerns.

Absolutely nothing I could criticise x very happy with whole experience

Caring and professional staff: well treated during every visit. Welcoming and reassuring atmosphere. Lovely environment.

Staff and professional treatment, highly recommend

The attitude of the staff and the professionalism of the dentist.

Very competent team

I trust everyone at Mayhill Dental and everything is explained to you so that you understand what future treatment may be necessary.

Friendly staff always helpful

Prompt efficient state of the art diagnostics and treatment.

Always great

Professional, skilful, pleasant dental and support staff in an excellently equipped and comfortable environment. No better dental practice I’m our town.

All the staff from Receptionists to Dental Surgeons are always helpful, caring, respectful and highly skilled.I always feel welcome when I go to the Mayhill Centre and the ambience of the clinic is peaceful and calming.When I have had a problem there is always someone who will take the time to help.

Excellent, highly qualified staff. Cutting edge treatment. Calm, reassuring atmosphere. Careful explanation of what is happening and what the options are going forward. It has to be said that Mayhill is the best dental practice I have ever been to.

All round excellence. David Guppy set out to optimise a dental practice. Both he and the rest of the team have succeeded.

Fantastic caring service

Appointments are always pretty much on time and the staff are extremely courteous and competent. I feel utterly safe about dental care and hygienist care

Sarah and Catherine and their team are fantastic!

Staff are friendly and professional. Felt well looked after and listened to.

Made to feel welcome and treated with kindness and respect

Always helpful and knowledgeable.

Seeing Jason Hart whom i have been a patient with for over 20 years in various locations

The staff were very competent & explained things well. Very friendly atmosphere.

Professional service

Staff are courteous and accommodating.Examination/treatment undertaken professionally.

Very clear care of teeth always unique work never experience pain your discomfort only wish I attended Mayhill sooner treatment I had gum disease they save few my teeth although ended up both dentures wish visit mould fitting was fantastic make sure teeth colour right match I would recommend Mayhill dentist friends

Friendly staff and good treatment

KIND AND PROFESSIONAL.

Jason and his team are fantastic. The practice is incredibly welcoming with friendly service every time.

I have been very impressed with my dentist Dr Sarah Pegington and have already recommended her to friends and family. I feel very confident and comfortable with the care she provides, more so than with any of my previous dentists. She is extremely professional and empathetic. I trust her completely and now find visits to the dentist are stress free.

Professional, clean safe environment, all staff friendly and courteous

The friendliness, helplessness and knowledge of the staff

Totally professional and courteous and pleasant. Premises near and clean. Appointments on time.

Have been a patient for a few year.It is the best practice I have had in my life, nearly 80 years.

Even though I was kept waiting for almost 30 mins. I was still more than satisfied with my appointment. I saw the Hygeinist first followed by an appointment with a dentist. Both were more than satisfactory.

Gorgeous, friendly staff who have worked incredibly hard to help me with the problems I have. As someone who doesn’t like visiting the Dentist, I am confident and happy to visit Mayhill.

Everything about the practice is so professional from the lady on reception to the Derrida that treated me

Tracy was the hygienist I saw, she was extremely thorough in not only the work she did but in explaining things to me. I can honestly say that she was the best hygienist I have ever seen. (and I have seen quite a few in my life time). My teeth felt genuinely clean. Many thanks.

Professional staff in every way, pleasant and clean ambiance

The professional approach of all staff and the manner in which they put you at ease. Staff are very patient and take the time to explain what is happening and the options available to the patient.

Highly trained, efficient and put the patient front and centre

The hygenist was very caring and responsive to my concerns about sensitivity of teeth. She put me at my ease - and I am a nervous patient!

Unparalleled skill and expertise, together with a sense of investment from the clinical team into the patient wellbeing.

Friendly, professional, made me feel very relaxed and comfortable, checked on me several times during treatment to see if I was ok

Total trust in dentist and hygienist Friendly attitude from all staff Very pleasant surgery and waiting areaAppointment times adhered to when possible

Everything went in the way that I had hoped.

I have confidence that the practice explains all my options that are best suited to my needs.I would highly recommend and in fact have already encouraged my daughter and family to go to this dentist..

Friendly, professional team at the practice

Having presented with a broken tooth which I knew could not be saved, I really appreciated the unhurried way all my options were discussed and the clear and honest explanations of each procedure. I was dreading the extraction and the subsequent implant procedure but Ryan was absolutely brilliant in keeping me calm and explaining his progress all the way through. I definitely felt I was in safe hands and the lack of trauma to the surrounding areas speaks to his finesse and care. I am very glad to have found such a great dental team.

There was nothing I could find fault with.

The staff are very professional. Jason and Catherine are brilliant. I have a patient for around 2 years and believe that both of them saved my teeth

Total confidence in all procedures and treatment. Excellent professionals. Very well equipped surgeries which are up to date. Dentist (David) is just great and does not suggest unnecessary work ie telling me I only need one check up yearly but suggested I see the hygienist in between to ensure the health of an implant. My hygienist (Kathryn) does a brilliant job. She is thorough, gentle and gives my teeth a careful check over which is reassuring. There’s a great team spirit within the clinic too.

Jason and lizzy are a fabulous team. Jason is extremely professional and has done a wonderful job on my composite veneers. Two years on they still look fantastic. People who know me comment and I have made recommendations

Very friendly welcome by reception staff,. Most relaxed , pleasant and efficient Specialist

I travel from Cardiff to attend Mayhill dental and specialist care . I have never had a problem. I hope mr guppy never retires he’s an amazing dental specialist I feel confident with him . And believe me I’ve had some major work done .Thank you mr guppy and team

This surgery provides the best treatment and service I have ever experienced.

Highly skilled staff, patient care is top notch, everyone is SO friendly & empathetic, lovely building (doesn't look or feel like your typical dental clinic) & just an overall lovely place!

The staff are very friendly and helpful and the dental clinicians are very knowledgable & caring during treatment.

Personal touch...familiarity with the team.I always feel in control and very much appreciate everything they have done for me over the many years I have been going to Mayhill.

A five star dental practice! This is the best dental practice in Wales! A combination of expertise and amazing service ... with warm and friendly staff

This is a highly professional clinic with charming staff. Everything always seems calm and reassuring and I feel completely confident with the treatment I receive.

I have been a patient for many years and have always been treated with the highest degree of professionalism from all members of the practice team. When urgent treatment has been needed the waiting time for an appointment has always been very short.

Good reliable service at times that suit me.

Professional approach.

Clear explanation of the treatment as it progressed. No painCant believe how good the experience was.First experience absolutely fantastic.

Jason is an amazing dentist, exceptionally professional and knowledgeable in his field, Jason is kind,empathetic, and listens to his patients concerns, Lizzie is warm compassionate and gentle , I can’t recommend Mayhill dental highly enough, I feel completely safe and looked after in this practise.

good treatment and experience

Lovely people. I was very nervous about my treatment and was put at ease. The hygienist and the nurse were so patient and kind.

Lovely staff who make me feel relaxed (as an anxious patient) and well cared for always

Always willing to help find appointments that suit days and times when I am available

A totally friendly,professional,engaging,polite, sympathetic group of individual highly trained professionals resulting in a quality service second to none.

I was extremely nervous and the clinician I saw was very kind and very gentle which put me at my ease

Friendly and professional

The hygienist Catrine Tait is amazing

Efficient, professional, clean, friendly

Very professional clinic and the treatment I received is great I have recommended my family and they are now clients.

Always clear and concise explanation that is easy to understand from the hygienist with valuable recommendations.Always made to feel comfortable and it helps as I am a nervous patient

Staff are polite and attentive to my needs. I also have confidence in their skill.

In particular the way every thing I ask about my treatment is fully and simply explained and talked through during any procedure. I find this very reassuring. Jason is ace at this.

Professional but very friendly. Everyone listens and suggests possible treatments

I have been going to Mayhill Dentists for a few years now and had various treatments including crowns all of which have been well done, pain free and successful.

Professionally cared for. All staff knowledgable and caring.

The professionalism and expertise of the staff at Mayhill is excellent. My treatment there has always been good whether for a check up, clean or a crown as us the case this time

Always receive high quality dental care.

Professional, patient treatment leaving me confident that the treatment was appropriate.

Very friendly , put me at ease and answered all questions

We've been going for a few years now and we'v always felt that we are in great hands. We know most of the staff there now and it's always nice to see them.

The staff are very friendly, skilled & efficient. With the high tech equipment at their disposal a patient can expect to have teeth to be proud of.

Always good service & treatment & respectful

On arrival at Mayhill I was greeted by a very friendly receptionist. I was called in on time & my Orthodontist & nurse we’re very welcoming. They were friendly, efficient & answered all my questions, putting my mind at ease.

The clinician was very easy to discuss my needs with and was very supportive

The clinicians and the receptionist

Pleasant professional and helpful staff. Expert treatment .

It’s a transformative level of care - wish we’d found Mayhill before

David is an excellent clinician highly regarded. His manner is confident and he listens carefully to any concerns. He is warm friendly and makes me feel relaxed and safe with his professionalism’s

Good service & ease of getting an appointment

My own dentist and hygienist were unable to tell me what was wrong with my gums but the knowledge and experience they had was amazing and I felt safe as need a lot of treatment to sort out my gums and teeth which included a periodontist and treatment

Always a high level of specialist service and listen to the patient

Tracey and Sarah are always highly professional, knowledgeable and take time to listen. They have built great rapport with me. Very compassionate clinicians!

Professional, Friendly, let you know what they are doing and why kept informed at all times, booking appointments is nice and simple, waiting time is kept to a minimum

Excellent service

Always feel safe & well looked after. The staff are fantastic at what they do & are highly knowledgeable. Super anxious patient but they just know how to put you at ease.

Quick response to requesting an appointment and finding a cancellation

The Dentist / Surgeon was pleasant, personable, experienced and able to put me at ease and again was always informing me as we went through the procedure of extraction on what was next to occur. The Dental Nurse was always on hand to do whatever was required through the treatment.

Highly standards throughout the surgery. Professional but friendly staff in all areas.

Superb service by the entire team.

The staff are friendly & knowledgeable throughout & I’m confident I’m in safe hands with this practice. I’m always given good advice re dental care & the examinations are very thorough. I was a nervous patient when I first attended, but the staff soon assuaged my fears & now I don’t mind going at all, even if a filling’s on the horizon! The premises are spotlessly clean with modern facilities; there’s a little car park for patients’ use too :-)

I feel safe and cared for by professional staff who are kind. The best

The dentist (Jay) and his assistant gave me a warm welcome which made me feel very relaxed. He explained what had happened to my tooth and told me what my options were. It was necessary to remove what was left of my tooth, in doing so he explained exactly what he was doing and ensured I did not have any discomfort during the extraction.

Very professional, and feel in safe hands

Taylor made treatment and no unnecessary treatment pushed. Very friendly staff

Like many, I am slightly scared of dental treatment. My work means I like the detail of what is hapening to understand the why. The staff are friendly, experienced, skillfull and do provide the detail, so I understand the why. This makes me less anxious and more comfortable with the processes, some of which have been quite involved.

All staff are positive, enthusiastic, caring, and efficient.The clinician is very thorough, a good listener and clear communicator.

Professional friendly serviceAll treatments explainedStaff listen to me Overall, very comfortable with the services, staff and facilities

Took time to understand what my issues were and explained the options available to me. Only criticism was How long it took to schedule the follow up appointment - which is testimony to how busy the practice must be.

Confidence in the surgery.

I have had 2 implants and a bridge done by Dr David Guppy. Throughout this, rather protracted, procedure, he and all the staff at Mayhill have been superb. I won’t bother to look further afield for my future dental needs.

Everything from the moment you enter the reception the attention you experience is so warm and friendly it puts you at ease especially if you are a little nervous.

Extremely pleasant front of house staff; always helpful. The clinical staff are always more than helpful, explaining all options available and the treatment plan

Very thorough and professional treatment throughout and very satisfied with my teeth at the end of the treatment.

Knowledge and expertise

Expert dentist and very modern technology

The clinical is professional,clean and efficient.

I have had to have some challenging treatment at the clinic when the planned treatment did not go according to plan and became more complex than anticipated. Despite this, the expertise and professionalism of the clinician and dental nurses has meant that I had full confidence that the treatment would succeed and I felt reassured by the explanations given. I have been extremely impressed by the service.

Mayhill is an advanced Dental Surgery with very good staff

The team at Mayhill dental are wonderful. I am always treated with kindness and respect and, having undergone a number of dental surgeries in recent years, am extremely satisfied. Thank you

Thorough, caring, professional

Good service and pain free treatment

Always very professional and friendly. They provide a wide range of services and have specialists in each field.

The team are helpful, friendly and very professional. Everything is always fully explained along the way. The dentist always puts me at ease and let’s me know I’m in control if I need at break during drooling etc

Always a calm atmosphere with friendly staff.

Kindness and proffesinalism

I received specialist treatment which I would recommend

I find everyone kind polite and professional…

Knowledge that the specialists who you see are the best, so no need to go anywhere else.

Very thorough and great at putting your mind at rest. They make you feel like they are truly listening to your needs and do everything they can to help you.

Attention to detail and care for my comfort and dental hygene

The staff were very personable. Both Sarah & Holly were very positive and Sarah explained what she was doing before and while treatment was in progress which was much appreciated. Great personal welcome.

Great explanation and evidence of treatment requirements.Very capable clinicians who ensure the least amount of impact to you from the treatment.A great result at the end.Healthy, clean and pain free teeth (plus a new implant!).

Very assuring dentist. Made me feel settled down and made me comfortable as I was nervous as always when visiting the dentist. She made sure I did not suffer a painful extraction

Catherine,simply the best.

I’m a very nervous patient but I find Mayhill calming and just the best dentist I have ever experienced .

Punctual, thorough and called in specialist for 2nd opinion as was potentially complex case

Attentiveness, empathy, clinical skills and willingness to find a solution to a complex dental problem.

All the staff are always very welcoming, helpful & knowledgeable. This makes for a pleasant visit & takes away any fear I had as a child.

I have inherent problems with my gums and I have always felt extremely satisfied with the treatment I have had

Friendlly, professional always pleasant and polite

I’ve been a regular patient for many years and Mayhill has always been consistently very good

I always find the staff friendly and helpful. Visiting the dentist is not always a pleasant experience in my opinion but I think the Mayhill put you at ease. I think Tracey McNulty is professional and friendly.

Dental team, premises, technology

First impression - reception - fantastic! Everything else followed in the same vein. Thank you!

The care during treatment and the outcome of treatment I have received in the past is exceptional, this practice was recommended to me by my daughter and my husband has just registered with this practice.

All the staff are just fabulous, esp Jason & Lizzie. I'm a super anxious patient, but Jason is so wonderful & I just know I'm in safe hands with him, which helps hugely!

Very friendly staff, all highly efficient but very approachable. Always a great warm service from all involved.

All aspects, from care to appearance and cost of the service.

Everyone is so pleasant and helpful. It’s nice to see a happy smile face every time I come

The overall ambiance of the practice, care and attention and clinician's professional explanation of what was needed. Bedside manner and overall competence of, in my case, Mr Guppy

Efficient, professional, helpful, friendly

Highly skiled and professional.service in an industry filled with incompetency.

The team always make me feel comfortable and valued and I trust them completely and know I will receive the best treatment , whatever the procedure I’m having .

I have been a patient at the Mayhill clinic for many years. The service and care has always been excellent and U will continue using the clinic in the future

Friendly staff who looked after my 3-year-old daughter while I was having x-rays and explained everything to her very clearly in simple language

Quality of dental care and professionalism of all staff

I have been a patient for some time and the reason is that this Surgery is both Profesional and Personal. I feel safe and secure and know I am recieving the best care available. One word I guess is TRUST.

Orthodontist was very skilful explain the procedure before and after his nurse made me feel at ease.

I have had an excellent service in this practice. The staff are professional, friendly and reassuring.

Very experienced practice

The care David takes in explaining options and when treating he explains what’s happening and what happens next. Brilliant

Tracey my hygienist and her dental nurse always take great care of my bleak teeth, give me lots of advice and take into account my teeth anxieties.

Professional staff. Friendly and welcoming surgery

Everything at this Dental clinic is done to a top standard. Every member of staff polite and friendly but very professional. Could not improve this clinic as it has such high standards. Best thing I ever did was go to this clinic.

The care and service, the expertise and courteous treatment of patients.

Staff are kind, approachable and very experienced. The dentist and her nurse were fantastic, explained everything from start to finish.

I feel that the service was excellent, really trusted the staff.

They are professional from start to finish. They are obviously experienced in their area and impart their knowledge in a non patronising manner.

The dentist and hygienist were phenomenal. Great attention to detail, very personable, listened to my needs and very professional. Best dental practice I’ve ever been to and we’ve lived all over the world!

Staff make you feel at ease I have recommended them to a niece who also had specialist treatment by the practice.

Whole set up highly professional. Excellent ability to communicate problems and the options for treatment

High levels of professionalism and great care taken

I always feel in safe hands when I have any dental treatment and would not want to move from this Practice, even if I moved area I would still travel to this Practice as I have a lot of trust in the staff and the treatment has always been excellent.

The dental hygienist is brilliant and really helpful. The dentist is superb, best dentist I have ever used. The dentist is really helpful and they are brilliant at their job and really friendly.

Highly skilled practitioner

Whilst I realize that not all my contacts have either the inclination (or funds!) to visit the Mayhill, I have always experienced all staff at the Clinic to be very professional, competent, and caring

Friendly, professional, clean, easy parking, confidence in their ability to do a great job

Specialist care, excellent work, honest, discussed and listened to patients hopes, gave confidence in their expertise, friendly and puts patient at ease to have difficult work undertaken.

Very compassionate staff, not to mention very highly skilled & knowledgeable. I felt at ease despite being terrified at the dentist. Everything was explained to me in full & my problem was detected within 5 minutes of my consultation where as my regular dentist has never picked up on it!

Ben is just great. So friendly and really cares about his patients. Been with you guys nearly 4 years now and it's always been a pleasure

Very professional friendly staff..total meet my needs, listened to me and throughly explained all options available

I’ve always need satisfied with the treatment.

Friendly, professional care in a high quality environment with new equipment.

Friendly and professional.staff

I travel some distance as I have total trust in the professional skills and knowledge of the dentist.

Personal attention and gentle treatment for a patient who does not enjoy dental treatment.

Their skills & levels if service are excellent. They are very respectful & make me feel very comfortable given my normal anxiety when attending a dentist.

The experience is professional and efficient.

professional staff friendly atmosphere and concern for me as I hate going there as I have sensitive teeth.

Jason and Catherine are both amazing. As are all the staff. It is always a pleasure coming to see them knowing they are keeping my teeth, gums and mouth super healthy

Able to get an appointment when needed. Very efficient and highly professional service. Treatment and Procedures explained

Everything was explained prior to treatment. Staff are always pleasant and helpful. All in all a very professional team of people dedicated to making the patient comfortable and at ease.

The overall efficiency and professionalism shown to me on every appointment

Clinicians and receptionist staff are always extremely friendly and helpful. They were very accommodating where I had to reschedule my upcoming appointments and the clinicians I see genuinely seem to care about you as their patient

Excellent professional service

I have been a patient at The Mayhill for a number of years and I have consistently been thoroughly pleased and grateful for the highly professional care received.

Dr Guppy highly is experienced , an excellent communicator ensuring I knew exactly what the treatment involved at every stage. The nurse Claire made sure I was comfortable during the treatment and also was an excellent communicator. The treatment was executed flawlessly in short the best experience I ever had during dental treatment

Professional, informative and clear explanation of options and scenarios likely to develop in the next few months/ year

Always very professional but approachable, friendly and supportive. Everyone listens to what you want

Nothing too much trouble. Everyone I came into contact with was caring and respectful, knowledgeable and kind. Couldn’t ask for anything more!

Best attention to a patients needs

Level of expertise. Welcoming and efficient service. focused and useful explanation of what what happening or about to happen

My appointment with Catherine Tait was excellent. She listens and works to get things perfect for me. I am very happy

Having respect and trust in the dentist

The clinician was extremely helpful and gave me lots of advice to help me decide what is best for me

I have great trust in my dentist and would never go anywhere else

This is the practice I am registered with. I rang because of a painful gum and was immediately offered an appointment the following day.Problem diagnosed and treatment received. I was kept fully informed and a follow up appointment confirmed. Professional and friendly service throughout.

I felt very welcomed and that the staff were concerned about me and generally interested in me . I have always had superb care there.

On time, friendly, efficient. Suggested helpful tactics. Relatively pain free

From reception to clinical staff I was treated with care and respect at all times.

I had an emergency appointment due to a cracked tooth. Everything was done to fit me in with the correct dentist to ensure I received the correct treatment.

Courteous staff. Procedure throughly explained,Reassuring approach and treatment carried out painlessly.

Very pleased with the welcome, the explanation of the procedure and the continual update of how the process was progressing. Difficult to fault or to suggest improvement.

The process was seamless and given the fact that it was an extraction was painless and trouble free.

They are professional, knowledgable & helpful. They have high standards

Professional friendly efficient supportive in every way.

As ever the highly professional staff all did their jobs well and offered exceptional service.

It was an emergency appointment. Their response was excellent, they quickly diagnosed the problem and treated it efficiently, advising me on further options if the problem reoccurred.

All staff are very friendly and very helpful to a very nervous patient

My teeth are straight, look fabulous and I have a smile I am proud of.

The staff at Mayhill Dental Centre are very professional and helpful. Plus you are not kept waiting long and they are patient when answering queries about one's treatment.

I would highly reccomend Mayhill Dental Practice, in fact both my daughter and son in law are patients following my recommendation. When my grandchildren are 18 (they are 17 and 15 at the moment) both are going to be booked into Mayhill dental practice too. I also have a doighter who has had a liver transplant, that finds it difficult to get a dentist, who is confident with her treatment due to meds she has taken since age 12 (she is now 42!)she lives in Cardiff otherwise she would also attend Mayhill.

Listened well and adapted treatment to meet my specific need. Friendly and helpful staff

My treatment by all the staff was respectful, professional and I felt completely safe.

All staff are always very friendly and welcoming. The clinician was professional and I felt completely at ease.

The service provided is very good staff professional

Very efficient and professional and helpful at all times

I think the dentist is very thorough and understanding the anxiety patients feel during dentitry

The hygienist is extremely efficient and I could not wish for better hygene treatment

The doctor was very friendly and helpful. He explained the procedure well and the reception staff dealt with my rebooting quickly. The appointment was shorter than I anticipated which I appreciated.

The Mayhill Dental Centre is easy to find in Monmouth. The staff are all friendly and professional. They do not pressurise you into any treatments that you may not want. I’m very pleased to have found them.

I have just returned from my first appointment at Mayhill; my first appointment in over 10 years. Having a complicated dental history and quite a few issues, along with my natural fear of the dentist and the fear of the cost of private care, I was extremely apprehensive. After my first appointment, I needn't have been. From the incredibly welcoming reception staff to Jason and the dental nurse, I was made to feel so comfortable at every stage, Jason was so encouraging and recognised how difficult the appointment was for me. Though there was lots to consider I was never made to feel a nuisance (which has been the case previously), answered all of my questions, and explained what they were doing and why. He was so thorough, which I really appreciated. The next steps were made really clear for me as well. I do not have a huge amount of money, and I've always been wary of private care, but for the high quality of appointments and service I know I've made the right choice.

I was tremendously impressed with The Mayhill Dental Centre!! We were on vacation from the US & had a dental emergency (I was concerned that our vacation would be deeply hampered!) ; I was kindly taken in very quickly, had my tooth repaired & on our way shortly!! I was treated well from the moment we walked in the door! I HIGHLY recommend this place!!

Amazing, completely restored my faith in the dental profession, I was recommended to go here and would certainly recommend them to anyone else

Fixed a broken tooth at short notice

I can't speak highly enough of the experience I've had at Mayhill. At the first hygienist appointment, Tracy was so kind and patient when explaining and demonstrating exactly how to get the best results from my daily routine. In other places I've felt really embarrassed and ashamed after a visit but not here, it was so relaxed and unhurried that I was able to take all the information in, and I can already feel the difference in my teeth. I also had a filling done and again, I could not have asked for a better experience. Dr Sarah Pegington is a consummate professional, reassuring, patient and explained everything she was doing and why. I'm a nervous patient with bad claustrophobia but I have been able to stay much calmer and tolerate treatment better here than I have anywhere else. Yes, it's expensive. I am not wealthy and getting treatment here rather than on the NHS is a huge investment for me. But I'm confident that the skill and support of the team will mean that I require less treatment ongoing, so it's worth it. Thanks so much again for a wonderful experience (never thought I'd say that after an encounter with the drill and suction hose!)

People are excellent and very good at putting you at ease from arriving at reception to treatment.

A really good dental practice in all aspects. In the past I have had some bad experiences with other dentists. The care at Mayhill has been exemplary, by choice I would never go anywhere else.

I reluctantly sought a private dentist after being consistently failed by NHS dentistry. The all-round experience at Mayhill has been mouth-transformative. Excellent tooth and gum care from Drs Hart and Dufty aligned with outstanding maintenance and monitoring from Cathrine Tait. The Mayhill plans make this standard of care affordable and has given my teeth a rare second chance.

I was made to feel welcome and relaxed by Jay and Lizzy. Jay explained exactly what the problem was and what he needed to do. It was a pain free experience I was also told what I should do during the next few days. I would have no hesitation in recommending them.

Excellent service. Understood what I wanted to achieve and delivered my new smile. Thanks to Jay and Lizzy. Still smiling

An appointment with Jason, Jay and Lizzy to sort out an already pinned front tooth which had moved, become infected and was hitting the upper teeth. I am a "nervous" dental patient so was not looking forward to the treatment. I need not have worried. Very professional, checking that I was OK from beginning to end. To coin a phrase - I didn't feel a thing! From beginning to end it must have been only 15mins and the tooth was removed. The care didnt end there as I was given a "do's and don't list" to work with for a couple days and a check up arranged for a week's time. To say I look forward to visiting The Mayhill would be an exageration. It is, however, probably the first time ever where I am convinced they have my best interests at heart and will undertake the treatment as quickly and as pain free as possible. Thank you to The Mayhill team.

After weeks of struggling with a nasty tooth infection and a lack of progress or urgency with my usual dentist, I visited Mayhill as an emergency case yesterday. I was fitted in with hours notice instead of having to wait another 3 weeks elsewhere. Ellen and Ginny from the reception team were super friendly and professional in both arranging the appointment so swiftly and being accommodating during my visit. David was my dentist, he immediately put me at ease with his manner and was able to expertly solve the problem with a clear course of next steps and aftercare. The price for the treatment was also very reasonable. I am very grateful for being seen so quickly and feel a 100% improvement. In summary, I would highly recommend using this practice. Thanks again.

Haven't been to the dentist in years and my initial consultation a few months back with Jason hart was first class, very professional and put me at ease. Today I had my first hygienist appointment in over a decade and Catherine and Holly were great, really happy with my entire experience from start to finish

I want to express my immense gratitude to Jason for his expertise in fitting my new veneers. Throughout the entire process, he took the time to explain each step in detail, ensuring that I understood the procedure and felt at ease. I am absolutely thrilled with the final outcome and couldn't be happier, thank you for giving me a beautiful smile.

Fantastic service given by very friendly, knowledgeable and helpful staff.

A huge thank you to Jason and Lizzy. Who knew that a night retainer could improve your overall health and well-being. As a new patient, and nothing other than basic check ups all my life (I’m no spring chicken!), this is a revelation. I used to wake several times a night with headaches which improved when I was up. I had no idea how badly I was grinding my teeth, but Jason did. After recommending the night retainer, one week in and I’m sleeping soundly and so far no headaches. What can I say. Very, very happy!

Everything you would want from a dentist. Jay and Lizzi are hugely skilled but also sensitive and empathetic.

Jay and Lizzie were the brilliant team that looked after me so well at my treatment at the Mayhill. I can’t speak highly enough of them in their professionalism and care. I am delighted with my results. Thank you so much

Very skilled and sympathetic dentists, nurses and hygienists. Highly recommended

I was referred to Mayhill by my usual dentist for some specialist work and because I have a jaw issue which means I need IV sedation for anything more than a standard filling. I also can’t open my mouth very wide making it tricky for the dentist to work. I can’t thank Dr Guppy and Dr Lello enough for their expertise and also their kindness and patience. My jaw issue has meant that I have felt very nervous about the dentist but I feel so reassured that if I need more complex work I can go to Mayhill. Thank you so much.

Great service from start to finish. My Daughter has had an invisiline correction treatment, the communication and quality of treatment has been first class. Really friendly bunch and great results. Thanks all.

I'd been so anxious and nervous when I had to go to the dentist, so I can't tell you how happy I am that I've found Mayhill, where everyone is so patient and kind, absolute professionals, very well equipped, so everything can be done quickly. I actually smile when I go and leave, which is a miracle

I've recently had a tricky extraction and implant. Ryan explained the procedures accurately, showing me the x-rays and keeping me updated throughout. Katie completed the team - clearly knowlegeable and efficient, always with a happy smile. Another great experience for me at The Mayhill - thank you.

As many specialists as you can shake a stick at The business is headed up by Mr and Mrs Guppy, and they are not a fish out of water when it comes to Dentistry, and I felt like a Neon Tetra in an Oral Aquarium When it comes to the kit at their disposal we are talking ‘StarTrek’ Get you mouth mapped and 3d scanned as a new patient, then start working through the list of things you have been avoiding or didn’t know about for years. It ain’t cheap, but if you need it done, get it done with eyes wide open. Patient reception is full of ‘Barcelona Chairs’ , I don’t think they are original, but if they were, dentistry would be the occupation to pay for them The Barcelona chair was designed by Ludwig Mies van der Rohe and Lilly Reich, for the German Pavilion at the International Exposition of 1929, hosted by Barcelona, Catalonia, Spain. The Car park is a tad small, so best arrive on a bicycle, horseback or skydive using KwikFit as a possible landing zone To spice things up, plan your trip with a visit to Screwfix next door Or pop over to Lidl (in the middle) to buy all those things you never wanted but felt you needed to buy on the day Thanks to all on reception, a smile goes a long way, and if the patient smiles back their facial expression is ideally suited for the dentist to see their teeth as they enter the allocated treatment room Off to buy some Pork Scratchings now, ‘a Dentists best friend’ “Beam me up Guppy”

Everyone is friendly and efficient. Tracey the hygienist is Fab as is David who fitted my implants. Lizzie and Claire, the dental nurses are also great.

Brilliant dentist surgery. Staff are very helpful and friendly. Definitely recommend using The Mayhill! Thank you :)

I have been with Mayhill for over 3 years and what a lovely dental practice. They are patient, skilful and go out of their way to be gentle and kind. I recently had a composite filling to a front tooth and what amazing work from a very talented Dr Jason Hart BDS. I was so pleased it brought me to tears! Tracy McNulty is an excellent dental hygienist, extremely knowledgable and informative. My overall experience has been absolutely marvellous. I am no longer nervous or apprehensive about any treatment I may need. A wonderful team. I can wholeheartedly recommend them.

The service is brilliant, all the staff are extremely helpful and professional.

The team here always look after me. Excellent and professional.

Incredibly thorough and detailed, unrushed care. Highly recommended. Hygienist is excellent too.

Most thorough dental examination I have ever undergone in the UK. I needed some urgent dental care and this surgery very kindly accommodated me the same day. I was extremely impressed at the friendly yet very professional staff. The attention to detail was second to none and I have no hesitation in recommending this practice. Excellent!

Excellent service. Kind and friendly from beginning to end. I'm really appreciative of the service. Thanks so much.

Spot on, very very professional right from the front door through all the staff. So friendly and caring.

I was referred to mayhill by my regular dentist as he thought 2 implants would be the best option for me, Apprehensive at first but the whole procedure was A ok. I now have 2implants with a 3 tooth bridge which I don’t know is there, Excellent