Award Winning Dental & Specialist Practice in Monmouth
Welcome to the Mayhill Dental and Specialist Centre. Situated in the beautiful town of Monmouth, our state-of-the-art private dental practice offers a wide range of treatments from general dentistry to dental implants, facial aesthetics, orthodontist treatment and much more…
With just a short trip away to neighbouring Chepstow and Abergavenny, we also enjoy bringing first class dentistry to many areas of South Wales. We were recognised in 2016 for our outstanding general and cosmetic dentistry services by receiving the award for “best private and specialist practice in Wales”. A standard we will forever strive to maintain.
Our approach to dentistry offers assurance and expertise in all areas from a simple dental examination to full-mouth rehabilitation. Our promise to you is that we will offer total commitment to your individual needs as a patient. Our full range of treatments can be found on the navigation tab above.
Furthermore, if you have any questions at all please don’t hesitate to ask, we are more than happy to help. Simply give us a call or fill out the contact form. We promise to respond to you as quickly as possible.
- Monday 8.30am - 5.30pm
- Tuesday 8.30am - 5.30pm
- Wednesday 8.30am - 5.30pm
- Thursday 8.30am - 5.30pm
- Friday 8.30am - 5.30pm
- Saturdays By appointment only
- Sunday Closed
Being over 70 years old, the idea of wearing Invisalign braces for a long period was rather daunting; I was concerned they would be uncomfortable, difficult to put in and remove and it would be obvious I was wearing them. I was wrong on every point! Ben was understanding and encouraging from the start.. and he is a delightful person!Marian [January 2021]read more
COVID-19 Reopening Policy
This policy outlines the changes to our normal policies and procedures that we will be employing from the 8th June when our practice will re open.
The worldwide COVID-19 pandemic is still being evaluated and policies and are likely to change as new scientific evidence is forthcoming.
We would like to thank all of our patients for their patience and understanding during the past few months and for their cooperation whilst we implement new measures at the practice.
We will be providing dental care to all of our patients in the safest way possible.
The practice will re-open for patients who require emergency or urgent dental treatment on Monday 8th June 2020. This will be extended to other patient groups as the demand for Urgent care decreases.
We will inform you when we are able to see:
- Patients with treatment that was not completed prior to the lockdown
- Patients who were due for routine examinations and hygienist visits during the period of closure
- Patients who are due orthodontic treatment
Patient Communication Before Reopening
We will request that all patients who are attending MUST update their standard medical history forms beforehand. These forms will now be sent via email to [email@example.com]
Don’t worry if you struggle with this one of our reception team can help you.
We will also need to investigate your Covid 19 status immediately prior to your attendance
Protocol to Reduce COVID-19 Risk
Our normal cross-infection control protocols at The Mayhill against all previously known pathogens are already stringent and apply to all clinical activity carried out at the practice.
We have evaluated all of the most recent guidance and measures that have been put in place in other countries. We are confident that the measures which are outlined in this policy will reduce risk to the minimum level at the practice.
Before attending the practice
We will require:
- A completed Covid-19 questionnaire.
- A dentist may also carry out a phone or video consultation with you to assess your dental problem prior to your visit so that a treatment plan and cost estimate can be sent to you.
If we feel that you are at risk of having possibly been infected, we will respectfully request for you to delay booking any appointments with us for at least one month. Patients in the high-risk groups for developing complications from coronavirus will be asked to delay non-essential dental treatment for as long as possible until the trend of the pandemic becomes clear.
We will be operating contactless payment systems going forwards, and we will request that payment is made over the phone for your appointment prior to you attending. This reduces the requirement for unnecessary contact or use of pin entries on card terminals at reception.
We will meet all patients outside the building and bring them straight into the surgery. One adult is able to attend with a child; please do not bring additional family members with you, they will have to wait in the car or outside the building.
Arriving at the practice
The front door will remain locked. When you attend the practice, we will welcome you, and ask that you wear light clothing that you can keep on throughout. Please do not bring any personal belongings with you as we cannot accept liability for personal items.
We will check your temperature and if it is above 37.8°C, you will be unable to enter the practice and will be asked to return home and self- isolate as per current government guidelines.
The waiting room will be out of use for patients. Appointments will be staggered so that patients do not arrive or leave at the same time as other patients, as far as we are able to manage.
If you are well, we will direct you straight to the surgery and request that you do the following before your appointment:
- Use the hand sanitiser in the reception area.
- Provide you with a mask.
- We may ask you to use a Hydrogen Peroxide mouthwash before some dental treatments are provided.
OUR team has been looking at every aspect of our practice by removing all non-essential items that can potentially be a source of infection.
You will find that the practice may appear to be quite bare when you attend.
All clinical and common areas including door handles and surfaces will be regularly disinfected in addition to our normal surface cleaning protocols between patients.
We will be allowing extra time between patients to allow additional decontamination procedures, allow for any treatment overruns and allow preparation time for the next patient so that they do not need to wait in the reception area.
All future appointments will be made and confirmed by phone or email: firstname.lastname@example.org
All dental staff will be using personal protective equipment in line with current recommendations and evidence.
We apologise in advance for the necessary reduction in social interaction that this will necessitate.
We are especially mindful that some dental treatments are aerosol-generating procedures (AGPs) and extra protection measures will be in place.
And just in case you don’t recognise us! Happy days before Covid-19
- Dental practices are the safest primary health care settings in the UK.
- Cross Infection control is at the heart of our practice. We believe when entering our practice you will be in a safe and controlled environment.
- It is now more important than ever to receive treatment from highly skilled professionals who will deliver dentistry that is both durable and of the highest standards.
- Our whole team has been trained and feel confident with all the new protocols that we have introduced to combat Covid-19.
- We will be constantly reviewing policy in line with the scientific evidence that is rapidly emerging in relation to Covid-19.